Summary:

        Directs and coordinates activities of inspection operations to obtain optimum use of equipment, facilities, and personnel by performing the following duties personally or through subordinate supervisors.

Essential duties and Responsibilities:

1. Manages yard inventory and ensures inspections are performed within specified time frame.
2. Oversees transportation of vehicles to auctions and follows up with necessary titles and/or paperwork.
3. Ensures all reports are completed timely and accurately.
4. Reviews and analyzes operations and financial reports.
5. Assists with training of new staff.
6. Recognizes opportunities to control costs and supports corporate initiatives accordingly.
7. Conducts new employee interviews and makes recommendations accordingly.
8. Enforces compliance with administrative policies, procedures, safety rules, and governmental regulations.
9. Develops strong working relationships with customers; responds to customer concerns in a timely and proactive manner.
10. Cooperates with regional operational staff for field visits and audits.
11. Tracks employee attendance and schedules staff according to business volumes.
12. Works in conjunction with Human Resources and Regional Management to address employee performance and disciplinary issues.
13. Performs other duties as assigned.

Supervisory Responsibilities:

        Directly supervises ramp employees to maintain operations. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; evaluating performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Competencies:

To perform this job successfully, an individual should successfully demonstrate the following skills:

Design - Demonstrates attention to detail

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully and uses reasoning skills when dealing with operational or emotional issues.

Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills, and shares expertise with others.

Customer Service - Manages difficult or sensitive customer situations; responds promptly to customer needs; solicits customer feedback to improve service and responds to requests for service and assistance.

Interpersonal Skills - Focuses on resolving conflict; maintains confidentiality; listens to others without interrupting and keeps emotions under control.

Oral Communication - Speaks clearly and persuasively in positive or stressful situations; listens and gets clarification, and responds well to questions and participates in meetings.

Written Communication - Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively, and reads or interprets written information.

Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit, and builds team morale and group commitment to achieve goals and objectives.

Visionary Leadership - Displays passion and optimism and inspires respect and trust.

Change Management - Communicates changes effectively; coaches team to overcome resistance; and prepares/supports those affected by change.

Delegation - Delegates work assignments and matches the responsibility to the person.

Leadership - Exhibits confidence in self and others; effectively influences action and opinions of others; accepts feedback from others and gives appropriate recognition to others.

Managing People - Takes responsibility for team’s performance; provides regular performance feedback; develops employees' skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; and improves processes, products and services.

Quality Management - Looks for ways to improve and promote quality, and demonstrates accuracy and thoroughness.

Business Acumen - Understands business implication of decisions; displays understanding of profitability and demonstrates knowledge of market and competition.

Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue, and conserves organizational resources.

Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment and builds a diverse workforce.

Ethics - Treats people with respect; inspires the trust of others; works with integrity and ethically and enforces organizational values.

Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; and supports organization's goals and values.

Strategic Thinking - Understands organization's strengths & weaknesses; analyzes market and competition, and identifies external threats and opportunities.

Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process and make timely decisions.

Motivation - Sets and achieves challenging goals and demonstrates persistence to overcome obstacles.

Planning/Organizing – Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives, and organizes or schedules employees’ tasks or assignments.

Qualifications:

        To perform this job successfully, an individual must have the ability to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

        BS degree, two to four years related experience and/or training, or equivalent combination of education and experience.

Language Skills

        Able to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations; ability to write reports, business correspondence, and procedure manuals; and the ability to effectively present information and respond to questions from management, clients, customers and the general public.

Mathematical Skills

        Able to add, subtracts, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; and the ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

        Able to solve practical problems and deal with a variety of variables in situations where only limited standardization exists, and able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

        To perform this job successfully, an individual should have knowledge of CTIS, Excel and MS Word Processing software.

Certificates, Licenses, Registrations

• Valid Driver's License
• Formal auto body estimating training preferred

Other Skills, Abilities & Qualifications

• Inventory/Yard Management
• Generate Sales (revenue growth)
• Must be willing to travel as needed
• Must be willing to work extended hours

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands, stoop, kneel, crouch, or bend. The employee is frequently required to reach with hands and arms. The employee is occasionally required to sit. Specific vision abilities required by this job include close vision and distance vision.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to wet and/or humid conditions and outside weather conditions. The employee is frequently exposed to moving mechanical parts, extreme cold and extreme heat. The noise level in the work environment is usually moderate.

Axis Group, Inc.
Attn: Human Resources
2302 Parklake Drive, Building 15
Suite 600
Atlanta, GA 30345
Phone: (404) 687-5743
FAX: (404) 687-5968
e-mail:   employ@axisgrp.com